- All Decals
As our product is unique and made to order, we do not accept returns or exchanges unless the item is incorrect or defective. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
All decal returns, or quality concerns, must be raised before the decal is installed on a surface. Most problems occur during preparation and/or installation and therefore we cannot be held accountable after installation.
In the event of an outright return, you should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
All of our standard vinyl decals are made with Oracal 651 Intermediate vinyl. This vinyl is specifically designed for use on automobiles and outdoor sign use. This vinyl is rated for 6 years of continuous outdoor use. We will replace any standard decal because of fading issues. We will not replace any decal because of pitting (likely from road debris), tearing, scuffing, or being applied before proplerly prepping the area. The area of application must be clean of dirt, oil and waxes, and not to be cleaned with any ammonia based cleaner or household window cleaner (No Windex!)
Any specialty vinyl (carbon fiber, mirrored finishes) are not covered by such warranty. These textures are much thicker and are not recommeneded for use where the windscreen wipers can reach. Please be careful when applying these decals, as they are not of the same nature of other decals, they are likely to split and tear rather than stretch and therefore will not wrap well around bends and corners.
We can ship to virtually any address in the USA. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.